Ep1:How to Setup Agent Workspace first time in ServiceNow for Virtual Agent|Advanced Work Assignment

Virtual Agent Academy: Assign work in real-time based on an agent's scheduleПодробнее

Workspace Agent Chat Setup StepsПодробнее

AWA Implementation GuideПодробнее

4/24 Ask the Expert: CSM Advanced Work AssignmentПодробнее

Agent Chat & Advanced Work Assignment (AWA) Workshop: IntroductionПодробнее

ServiceNow Agent Workspace | agent workspace configuration ServiceNow | Part-1Подробнее

ServiceNow - Configurale Workspace - Advanced Work Assignment - 1. Workspace creationПодробнее

ServiceNow Agent Chat ConfigurationПодробнее

Virtual Agent Academy: Routing work based on skills in Advanced Work Assignment (AWA)Подробнее

Virtual Agent Academy: Work-From-Home Starter PackПодробнее

Virtual Agent Configuration in ServiceNow | E1Подробнее

Day 1: ServiceNow HRSD Essentials - Introduction, Plugins, Profiles & COEs | HRSD ServiceNowПодробнее

#1 ServiceNow Agent Workspace | Complete Overview for Admins and IT UsersПодробнее